Your first month with health insurance, step by step.
Check activation, your ID card, the network and support channels before using a new policy.
Confirm coverage is active
An application is not effective coverage. For a Marketplace plan, follow the insurer’s first-payment instructions and confirm the start date. Keep the confirmation for your personal records.
Find your ID card and network
Use your insurer’s official member site to find your ID card and documents. Before an appointment, confirm with both the plan and the office that the provider participates in your specific network.
Keep a simple follow-up file
Organize your confirmation, receipts, plan documents and questions. For cards, payments or changes, use our help page to find the official channel. Do not send medical documents or banking details through the public form.
Use the guide in your next conversation
Open the practical resourceUnderstand this coverageOfficial sources
Educational information. Availability and conditions depend on the product, residence and policy. Confirm your case with the appropriate insurer or platform.